Identity check

Why does Amok Casino ask for KYC documents?

The license obliges us to confirm who you are before money leaves, and the whole KYC review usually closes inside 68 hours.

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Anjouan licensedOperating under license ALSI-362085 since 2016, audited by SIQ, GLI and iTech Labs

Six lines

Six facts about the identity check

One glance tells you who runs the check, how fast it closes and where to ask.

Who checks

Amok Casino LLC

Under which license

Anjouan Offshore Finance Authority, ALSI-362085

How long

68 hours

When mandatory

Before the first withdrawal

Questions go to

[email protected]

Minimum age

18+

Pass on the first upload

The hour you sit down with your phone

Follow these four moves and the file reaches a reviewer complete, not returned.

Empty slots, one glance

Once you are logged in, open the documents area of your profile and note which of the three upload slots is empty before you reach for your camera.

Shot once, accepted once

Photograph your proof of identity flat in daylight, all four corners inside the frame and no glare from a lamp or window behind you.

The matching page

Next comes your proof of address, dated within recent months and matching the address on your account, so no reviewer has to ask twice.

A closed file, a clear cashout

After sending, keep an eye on your inbox and the [email protected] mailbox; our team aims to close a clean file well within 68 hours.

Paper trail

From blurry snapshots to an approved file

Best read on the evening you sit down with your passport and your phone.

Proof of identity

ConfirmsYour name, face and date of birth

Copy must showAll four corners, photo page, unedited

Proof of address

ConfirmsWhere you actually live

Copy must showYour name, your address, a recent date

Payment method confirmation

ConfirmsThe account or card is yours

Copy must showName, last digits, provider visible

When a file bounces back to you

Expired card, fresh photo. By the time a card expires, its date has already passed the checker's cut-off, so the picture proves nothing about you today. Photograph the current card, both sides Send the new one to [email protected]

An address that has moved on. Once a statement ages out of the accepted window, the address on it no longer shows where you live now. Request a fresh statement from your bank Pick a bill dated within the last weeks

Glare and cropped corners. A photo taken at night, in glare or with a cropped edge hides the very fields the checker has to read. Lay the document flat by a window Fit all four corners in the frame

Answer the funds question once

Since the Anjouan Offshore Finance Authority granted licence ALSI-362085, routine funds checks have come with the territory. Amok Casino LLC runs them like any licensed operator: they look at where money enters and leaves an account. Treat it as paperwork, not suspicion.

Depending on your situation, the checker may request one or more of these.

Recent bank statements
Payslips from your employer
A tax notice or return
Proof of a property sale
Records of a win or inheritance

Know before it lands

Points where the check switches on

Amok Casino confirms who you are at set points, so nothing stalls later.

Why now, before I raise my limit?

Turn the deposit limit up and the casino re-checks the person behind the account, asking for identity and address papers before the higher limit takes effect.

First payout request

Cashing out for the first time brings the full KYC file into play: identity, address and payment method confirmation, all before any money leaves.

A card or wallet you have not used

Link a payment method the account has never seen and the team confirms it belongs to you, usually with a screenshot or statement showing your name on it.

A payment far above your usual

A sum well outside your normal pattern invites a second look, and the source of funds papers may follow so the flow has a paper trail.

Plain answers

Your payout is on hold and you have questions

Most players are nervous about the money questions, and that is the worry this block removes.

Why does Amok Casino want to know where my money came from?+

Under our Anjouan licence, every operator must show that funds passing through the site are legitimate, so the source of funds check is a routine step, not an accusation. You may be asked how you fund your play and to back that up with a payslip, bank record or similar.

Can I send my documents from my phone instead of a laptop?+

Yes. A phone camera handled well beats a laptop scan done badly. Lay each document flat in daylight, fill the frame, and check the corners and small print are readable before you send it to [email protected].

What happens if my name has changed since the ID was issued?+

Send the identity document with your current name together with a document linking the old and new names, such as a marriage certificate or a change of name record. Our team matches the two and updates your file, so the account name and the payout name agree.

Do I have to be verified before I can deposit or play?+

The licence requires a completed check at the latest before your first withdrawal, and the casino may ask you earlier, at registration or when you make your first deposit. If we ask early, sending the files then keeps your later payout clear of any delay.

Is my passport scan safe once I upload it?+

Files reach us over 256-bit TLS encryption and are seen only by the team handling your check. We keep them for the purpose of the check and the record-keeping our licence requires, and [email protected] answers any question about them.